What personal information do we collect?
We may collect the following types of personal information:
- Contact information: including your name, email address, postal address and telephone number.
- Account information: including your username and password.
- Payment information: including your payment method, billing information and payment history.
- Transaction information: including details of products and services you have purchased from us.
- Technical information: including your device type, operating system and IP address.
- Profile information: including your preferences, interests and feedback.
- Usage information: including information about how you use our website and interact with our content.
How do we collect your personal information?
We may collect your personal information in a number of ways, including:
- Directly from you: when you create an account, make a purchase, contact us with a query, or provide feedback.
- From third parties: where you have given permission to a third party to share your information with us.
How do we use your personal information?
We may use your personal information for the following purposes:
- To provide you with the products and services you have requested, including processing your payment and delivering your purchases.
- To communicate with you, including responding to your queries and sending you marketing communications.
- To improve our website, products and services, and understand your preferences and interests.
- To comply with legal requirements, resolve disputes, and enforce our agreements.
Disclosure of your personal information
We may disclose your personal information to third parties for the following purposes:
- To service providers: including payment processors, data storage providers, and marketing agencies.
- To comply with legal requirements, such as a court order or subpoena.
- To protect the rights, property or safety of fiftydesk.com, our users, or the general public.
Protection of your personal information
We take the protection of your personal information very seriously, and have implemented a range of technical and organizational measures to secure your data. However, no system can be 100% secure, and we cannot guarantee the security of your personal information.
Your rights in relation to your personal information
You have the following rights in relation to your personal information:
- Right to access: you have the right to request a copy of the personal information we hold about you.
- Right to correction: you have the right to request that we correct any inaccurate personal information we hold about you.
- Right to deletion: in certain circumstances, you have the right to request that we delete your personal information.
- Right to restrict processing: in certain circumstances, you have the right to request that we restrict the processing of your personal information.
- Right to object: you have the right to object to our processing of your personal information for certain purposes.
- Right to data portability: in certain circumstances, you have the right to receive your personal information in a structured, machine-readable format, and to request that we transfer this data to another provider.
If you wish to exercise any of these rights, please contact us using the details below.
Effective date: 12/02/2023
A cookie is a small text file that is stored on your device when you visit a website. Cookies are widely used to make websites work more effectively, as well as to provide information to the owners of the site.
- To remember your preferences and settings.
- To understand how you use our website, and to improve the user experience.
- To deliver targeted advertising and marketing communications.
What cookies do we use?
We use the following types of cookies on our website:
- Essential cookies: these are required for the basic functionality of our website, and cannot be turned off.
- Performance cookies: these collect information about how you use our website, and help us to improve the user experience.
- Advertising cookies: these are used to deliver targeted advertising and marketing communications, based on your interests and online behavior.
Most browsers allow you to manage cookies through their settings. You can set your browser to accept or reject all cookies, or to prompt you each time a site wants to set a cookie. You can also delete cookies that have already been set.
However, please note that if you reject or delete cookies, this may affect the functionality of our website and other websites that you visit.
Email: [email protected]